Frequently
asked.

Orders ship within 24 hours from our warehouse in Pennsauken, NJ, Monday through Friday.

We currently ship within the United States only. International shipping is not available at this time.

Free standard ground shipping on qualifying orders over $99 within the contiguous US (standard-size parcels; oversize and freight items are excluded). Other orders are rated live at checkout.

A 3-year limited warranty against manufacturing defects, premature failure, and sealing issues. Covered claims are repaired or replaced (the warranty covers replacement, not a cash refund).

File at 4x4rockcats.com/warranty-claim (or email warranty@4x4rockcats.com) with your SKU, order number, photos of the issue, and a short description. Every claim is reviewed by a human, usually within 1 business day. Get an RMA before sending anything back.

No. The warranty stays with the original purchaser and can't be transferred to a new owner if the product is resold. Registering your unit makes any future claim faster, but coverage doesn't require it.

Yes — 30-day fitment return as long as the product is uninstalled and in its original packaging.

Email hello@4x4rockcats.com with your order number and reason. For a change-of-mind or fitment return you cover return shipping; if the item is defective or we shipped the wrong thing, we send a prepaid label. Refunds post within 5 business days of us receiving the return.

Yes. Approved dealer accounts get volume pricing, quote support, and PO-friendly terms. Apply through the dealer track.

Select SKUs carry DOT/SAE certification. Check the product page for certification details on each product.

Not currently. We offer pre-built adapters and harness kits for common vehicle applications.